About Red Engine

red engine consulting

About Red Engine Consulting

Service Offerings

Process Maturity Assessment Process RoadMap
Process Design
Process Implementation
Process Improvement

For more information about our
Service Offerings
for
Small Business,
download our
Product Fact Sheet.

Red Engine Consulting is a small, privately owned management consulting firm. We are focused primarily on the delivery of simple, practical and cost effective Service Management and Project Management services specifically designed for small and medium sized organizations.

The founders of Red Engine Consulting recognized the need in the industry for consulting services that provide more pra Red Engine Consulting Consultants

ctical value to customers. We also realized our unique ability to deliver these services cost effectively and without the overhead of so many of the big box consulting companies.

The idea for this consulting company began with the realization that though many consulting firms have added

IT Service Management and ITIL to their portfolios, many lack the internal expertise to deliver real value to customers.

According to Gartner, (in CIO Magazine), there are still very few ITIL and Service Management consultants with the knowledge and practical experience necessary to adequately deliver the real customer value described in the Library.
Click here to read article.

Red Engine Consulting’s philosophy is that an IT organization must have a clearly defined IT strategy that is closely aligned with the enterprise business strategy of it's customers.

The IT organization must continuously strive to improve the services delivered to their customers. This is true especially as budgets continue to tighten and customers demand greater availability, faster delivery and enhanced system functionality.

With a range of flexible and customized solutions, we can help you to deliver better and higher quality IT services to your business customers. Our Service Management and Project Management solutions are designed to help you strengthen the relationship with your business customers and provide you with the skills necessary to effectively assess, manage, measure and control your IT service delivery.

These solutions also provide a structured approach to help your organization improve the overall level of service quality by helping you to:

Define and deliver IT services that consistently meet customer expectations

Align IT services to business needs

Ensure proper governance
Measure progress

Red Engine Consulting can help to re-define your ITSM processes and make measurable improvements to the output and quality of service delivery over the course of several weeks. Red Engine Consulting ITSM Consultants

These improvements will lead to increased stability of your IT infrastructure, improved availability of IT services to end users and better quality data for metrics and reporting.

Our services are underpinned by internationally recognized best practice principles of ITIL, ISO20000, PMI and other governance standards.

Red Engine Consulting is a leader in Service Management, delivering integrated ITSM consulting and training solutions to major global corporations.

With many years of practical knowledge and expertise, our consultants are among the most experienced in the industry and have delivered ITIL related IT Service Management training and consulting services to Fortune 1000 companies worldwide.

These engagements span the entire spectrum of IT Service Management service offerings including; process design, process improvement, maturity assessment, process implementation and training.

As experts in IT Service Management and Project Management, our customized consulting or training solution enable us to deliver the right balance of process stability and flexibility to improve the end to end effectiveness of your IT services.

Download our IT Service Management Small Business Solutions Fact Sheet

Red Engine Consulting ITIL Services

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