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IT Efficiency
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We also offer a full menu of V2 and V3 standard ITIL courses at the Foundation, Practitioner and Service Manager levels.

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Red Engine Consulting provides high quality Service Management Training and Consulting solutions. Our expertise spans the entire discipline of IT Service Management process areas and is applicable across all industry sectors.

Our services are based on the best practice concepts as described in the IT Infrastructure Library (ITIL^®), the recognized de facto global standard for IT Service Management across all industries. We also incorporate the standards and practices from both the ISO 20000 and Capability Maturity Models (CMM.)

Our approach is to deliver real value, in a relatively short time-frame, by creating simple, practical and effective^© solutions and to quickly enable your organization to adopt and adapt the ITIL and Service Management best practice concepts.

We have developed a full menu of fast and flexible end to end solutions which can be customized to fit the specific needs of your organization. Our menu allows you to choose the service, or combination of services, which suit your specific IT Service Management objectives.

These solutions are delivered primarily through a series of workshops focused on the following practice areas:

Process Maturity Assessment 
Process RoadMap 
Process Design 
Process Implementation 
Process Improvement 
Process Policy & Procedure Development
Tool Selection 

For added flexibility and as extra cost saving measure, most of our Service Management solutions can be delivered entirely on-site, remotely or with a combination of both.

Download our IT Service Management Small Business Solutions Fact Sheet